A new UBC study reveals that North American service workers are more likely to sabotage rude customers, while Chinese react by disengaging from customer service altogether.
Posts Tagged ‘china’
Outtakes
A year in the life of a Three Minute Thesis finalist
Baillie Redfern’s 2012 entry to UBC’s annual competition was on whale barf and perfume
Meet Mary Chapman, literary sleuth
UBC prof. uncovers lost works by Asian-American author, Edith Eaton
UBC experts comment on China’s leadership changes
On Nov. 8 – just days after the U.S. election – China will hold its 18th National Party Congress, a week of high-level meetings that will culminate with new leadership for the superpower. UBC Asia scholars are available to preview the event and discuss its outcomes.
Changes at the top: China shakes up leaders
Yves Tiberghien discusses the likely challenges facing an October leadership transition.
Want to learn Chinese characters? UBC has an app for that
The UBC Asian Studies App is the first university Asian language mobile application and boasts 10,000 digitally animated Chinese characters.
UBC experts available to speak about North Korean leader Kim Jong-il
With the news of North Korean leader Kim Jong-il’s death, UBC experts are available to comment on the implications for North Korea, regional security issues and international relations.
Leading chronicler of China and Taiwan makes first Vancouver public appearance at UBC
A leading chronicler of China and Taiwan will make her first public appearances in Vancouver this weekend at UBC.
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